Job Description

  • Build and maintain strong, long-lasting customer relationships
    • Work closely with Board of Directors to formulate strategic insights and propose action plan to achieve business objectives
    • Responsible for interfacing with all stakeholders (engineer team, business development, and company heads) to demonstrate ideas and evaluate opinions
    • Collect, analyse and respond to user feedback, break down business requirements to smaller deliverables
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Responsible for full product development tasks such as analyzing, conceptualizing, prototyping and validating new solutions of product that fit the target markets
    • Assist engineering team in full implementation of these features to make sure they are delivered as plan
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Assist with high severity requests or issue escalations as needed

Job Requirements

  • 1 years of account management or other relevant experience
  • Deeply understand about digital
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Experience in delivering client-focused solutions based on customer needs
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • BA/BS degree or equivalent

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