Application Specialist

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Job Description

  • Responsible for providing the second level support and business solutions to business users according to MM Mega Market Systems strategy and standards.
  • Second level support to business users
  • Analyze and provide resolution for the problems in the application and related interfaces
  • Test new application releases, functions, interfaces, patches, hot fixes
  • Support the installation of new application releases, functions, interfaces, patches and hot fixes
  • Complete the required checklists, routine tasks, reports on regular basis
  • Analyze and provide local solutions/ad-hoc reports to user/business demand
  • Analyze request, raise demand and manage the delivery of new application function/enhancement
  • Provide training to business users
  • Administer the user accesses and user rights
  • Provide support to application deployment projects
  • Provide support to store openings, stock take…
  • Other tasks assigned by Business Application Manager

Job Requirements

  • University degree in Computing Science and at least 3 years working experience
  • Business knowledge in retail, wholesales, warehousing
  •  Experience in implementation and administration of ERP, CRM…
  •  Experience in IT areas: networking, database, programming languages, information security…
  •  Good English skill
  •  Good communication skill
  •  Good presentation skill
  •  Teamwork
  •  Ability to work under pressure.

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