Job Descriptions

Service:

  • Completes steps of service to ensure utmost guest satisfaction
  • Understands and can describe menu offerings, presentation and pricing
  • Establishes rapport with guests/members
  • Effectively uses suggestive and upselling techniques
  • Always exceeds guest expectations
  • Adheres to location appearance guidelines
  • Acts with a sense of urgency and provides friendly, efficient service to teammates and guests
  • Delivers properly prepared beverages in a timely manner
  • Responds to guest needs and requests

Controls:

  • Maintains service areas
  • Follows cash handling and tip reporting guidelines
  • Accurately uses POS system
  • Employs good safety and sanitation practices
  • Follows responsible alcohol service policies
  • Practices proper product control and handling of all inventory and equipment
  • Thoroughly completes all station set-up and breakdown responsibilities
  • Communicates guest issues to management
  • Adheres Company guidelines as stated in team member training manual and employee handbook

Team:

  • Displays a positive attitude toward teammates and managers
  • Helps fellow team members whenever necessary
  • Always on time and ready to perform all required duties
  • In-charge of on-the-job training for new comer

Job Requirements

  • Barchelor degree in Hospitality Managerment or equivalent required
  • Two years’ fine dining experience, with a minimum of one year as captain/senior server experience
  • Excellent customer relation skills
  • Demonstrated knowledge of tableside service and specialized tableside preparations in high class standard
  • Pre-opening experience is a plus
  • Guest oriented and service minded

Yeah!
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