- Efficient & high quality implementation of sales and customer care at the centre.
- ECs are responsible for sales of an area given by CMs and for customer care to all internal and external customers.
- Reporting: At all time ECs should know and be able to report on all aspects of the responsible areas related to sales and customer service efficient and high quality operations.
- Communication: Communicate well with other ECs and staff from other departments in the centre including teachers, EFL admin staff, tea ladies, security guards and etc.
- Continuous Improvement: Identify opportunities to develop, improve and add value to Apollo’s Centre, Operations in line with the strategic goals of their centre(s) and the organization.
- Centre and Customer Relations (CR) Support: Supporting the overall operation of your centre and the activities of the CR department.
- Other duties assigned by the Centre Manager.
- Vietnamese national.
- Holder of Bachelor’s degree
- Be proactive, interpersonal, detail-oriented.
- At least one year experience in the same position
- Excellent written and verbal communication skills, both in English and Vietnamese
- Proven selling and persuasive skill.
- Computer literacy – MS office applications (Word, Excel, PowerPoint, Outlook)