- Adjudicate and process employee benefit claims in accordance to each clients’ policies and guidelines; raise clarifications when necessary;
- Plan and organise the processing schedule to ensure timely ;
- Prepare and deliver claims reports according to clients’ schedule;
- Support in managing enquiries from clients or their employees;
- Participate in new system release testing;
- Support in issue investigation and resolution raised by clients or employees;
- Document and maintain work procedures;
- Do the Administration on system.
- No experienced;
- University graduation (major in Chinese).
- Working time: 8:30AM -5:30AM (Mon-Fri) and half day on Sat
- Computer literacy;
- Proficient in Microsoft Excel;
- A good team player, able to work under pressure, plan and organise well;
- Strong attention to details with a quality mind-set;
- Chinese and English are required as well