Client Solutions Manager – Vietnam

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Job Description

  • Media Planning, Strategy & Measurement, and Optimization:

    • Outlines measurement solutions and appropriate campaign structures based upon key KPI’s.
    • Manages and consults on complex advertising solutions and integrations.
    • Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations.
  • Platform & Product Expert:

    • Articulate and update clients on FB product and developments.
    • Responsible for educating clients and agencies on best practices.
    • Drives product innovation based upon client needs.
    • Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.).
  • Project Management:

    • Manage complex work streams to optimize marketing objectives for clients.
    • Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)
    • Cross-functional collaboration of all projects

Relationship Management:

  • Oversee delivery and revenue recognition for the businesses/accounts you are assigned to. Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue

Job Requirements

  • 7+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
  • Experience with the industry or business trends in the industry (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
  • Experience working effectively with XFN teams and all levels of management (internally and externally)
  • Advanced Excel skills, experience with analyzing data-sets and delivering actionable insights
  • Ability to manage multiple projects while maintaining strict attention to details
  • Ability to communicate, collaborate and work effectively on a team
  • Ability to confidently present to build ongoing relationships with external clients
  • Understanding of major advertising success metrics
  • Extensive experience as a Facebook user and familiarity with Facebook’s ad solutions preferred

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