- To maintain a smooth operation in Club Lounge especially during breakfast ad eveningcocktail. Ensure meeting room are kept clean and tidy, waiting on assigned tables during mealperiod and check the good application of the standards.
- To serve foods and beverages to guest accordingly to the standard and service sequenceestablished for the Club Lounge- To clear table and remove dirty dishes to the kitchen- Practice on introducing guest to join in IHG Reward Club Program, its benefits and privilegefor loyalty guest.
- Maintain work, grooming and professionalism at all times through immaculate appearanceand manner. Maintains appropriate standards, code of conduct, hygiene, uniform,appearance and posture. Check on staff grooming and maintaining counter discipline.
- Practice on the Opera system. Follow procedures of check with arrival and in house guest.- How to set up welcome fruit and letter in guest room
- Good English, especially in speaking & listening
- To be patient, careful & hard-working
- Desire to learn about hospitality
- Uniform & meal according to working shift
- To get experience as well as general knowledge of hotel operation, especially in Front Office andFood & Beverage
[CPWH] [Trainee Position] to [email protected]