Collection Assistant

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Job Description

  • Calling customers who have delinquent debts in Front End cycle.
  • Handling inbound calls for dunning
  • Preparing and sending collection letters as per the approved templates and strategy.
  • Ensure strictly compliance to operating procedures such as BIM 3A, LCM, DIMs and audit requirements.
  • Maximize cost effectiveness by meeting the set targets.

Job Requirements

  • Bachelor degree
  • 1-3 years of experience
  • Possession communication and telecommunication skills
  • Good knowledge core banking products.

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