- Calling customers who have delinquent debts in Front End cycle.
- Handling inbound calls for dunning
- Preparing and sending collection letters as per the approved templates and strategy.
- Ensure strictly compliance to operating procedures such as BIM 3A, LCM, DIMs and audit requirements.
- Maximize cost effectiveness by meeting the set targets.
- Bachelor degree
- 1-3 years of experience
- Possession communication and telecommunication skills
- Good knowledge core banking products.