Customer Service Executive

Việc làm đã hết hạn

Job Description

  • Work directly with the departments concerned to seek the answer/solution handles customer complaints.
  • Responsible for ticket escalation.
  • Cooperate with team leader to improve the customer service process.
  • Support team leader in ensuring achievement of the performance targets.
  • Collection, analysis and reporting of data to team leader.
  • Respect, support for customer, and give customers the right service solutions.
  • The Information security commit of customer & company

Job Requirements

  • At least 1 year experience in the field of e-commerce.
  • Ability to analyze data and proficiency in microsoft office.
  • Ability to analyze problems.
  • Strong communication and interpersonal skills.
  • Fluency in Vietnamese and knowledge of English.
  • High adaptability, hungry to learn and grow.
  • High stress tolerance.
  • Attention to detail and accuracy.
  • Education level: College or above

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