Customer Service Staff

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Job Descriptions

  • Communicate with customers over phone, cs email, and manage Facebook Fanpage in Vietnamese or English
  • Taking note and cross check with Operation team to follow up with clients
  • In charge of planning and ensure special customer requests are well-recorded
  • Analyze and propose customer satisfaction report
  • Coordinate with other members for cross job tasks as requested

Job Requirements

  • Fresh graduated is preferred, no experience required.
  • English speaking and written must be fluent (IELTS > 5.5 or equivalent)
  • Know basic Japanese is a plus
  • Extreme customer service orientation, active and attractive voice is a plus
  • Good communication skills, problem solving and crisis management
  • Multitasking, learn quick, creative and love food (or anything related to eating)!

Benefits

  • Salary: Negotiable; There is 2 months probation period.
  • Cover parking fee (5,000VND/day)
  • Tet bonus (13th month bonus)
  • Lunch Meal Support (25,000 VND/day)
  • Social and Health Insurance
  • Annual leaves & special paid leave

Yeah!
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