- Position: Data Analyst (French Speaking)
- Working time: 9am – 6.30pm from Mon to Fri
- Working location: Dist. 10, HCMC
- Receive the requests from clients;
- Communicate with clients (via email, phone, or online tool) to answer their inquiries, to investigate, understand and assess their needs;
- Elaborate pricing and business cases;
- Use database or other resources to maintain up-to-date customer records; to track the volume, content and outcomes of inquiries received;
- Apply established procedures or develop new solution to solve problems through case management and follow-up on the status of outstanding cases;
- Control quality of all deliveries.
- Collect data from different data sources for analyzing;
- Define profit and loss and expedite actively with high accuracy;
- Develop internal database and tools.
- Bachelor’s Degree;
- Fluent in French, good at English is a plus;
- Having at least 1 year of experience in Data field is a plus;
- Customer services mindset
- Good communication skills in remote environment;
- Proactive, careful, open-minded, sharing knowledge, flexible, result-oriented, working under high pressure;
- Problem-solving skill;
- Excellent at MS Excel;
Attractive salary (negotiation) + lunch support + premium health care program
* Please send your application (in French or English) with subject “Apply for Data Analyst – French speaking from SNS“; Only short-listed candidates will be contacted for interview.