• Position: Data Analyst (French Speaking)
  • Working time: 9am – 6.30pm from Mon to Fri
  • Working location: Dist. 10, HCMC

Job Descriptions

  • Receive the requests from clients;
  • Communicate with clients (via email, phone, or online tool) to answer their inquiries, to investigate, understand and assess their needs;
  • Elaborate pricing and business cases;
  • Use database or other resources to maintain up-to-date customer records; to track the volume, content and outcomes of inquiries received;
  • Apply established procedures or develop new solution to solve problems through case management and follow-up on the status of outstanding cases;
  • Control quality of all deliveries.
  • Collect data from different data sources for analyzing;
  • Define profit and loss and expedite actively with high accuracy;
  • Develop internal database and tools.

Job Requirements

  • Bachelor’s Degree;
  • Fluent in French, good at English is a plus;
  • Having at least 1 year of experience in Data field is a plus;
  • Customer services mindset
  • Good communication skills in remote environment;
  • Proactive, careful, open-minded, sharing knowledge, flexible, result-oriented, working under high pressure;
  • Problem-solving skill;
  • Excellent at MS Excel;

Benefit

Attractive salary (negotiation) + lunch support + premium health care program

* Please send your application (in French or English) with subject “Apply for Data Analyst – French speaking from SNS“; Only short-listed candidates will be contacted for interview.

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