Digital Operation Risk Expert

Việc làm đã hết hạn

Job Descriptions

  • Deliver Direct Bank profit performance, with a focus on converting online customers to real sales in the VIB balance sheet
  • The other financial indicators applicable in each period
  • Acceptable level of operations losses

People Management

  • Leadership, coaching and building of the Digital Sales and Operation Team;
  • Develop strong relationships with key stakeholders within Digital, BTS, Marcom, Product and other relevant areas;
  • Lead other roles within VIB for project delivery
  • Manage 1 team member in HCMC

Key Deliverables/ Main Responsibilities

  • Be a champion of DB in internal control of customer service operations
  • Establish the plan and implement assessment program , control operational process compliance at BUs base on the priority requirement
  • Design self assessment tool for team members. Guideline and coaching team members using the tool

Job Requirements

  • Bachelor or higher degree of economic, banking and finance, audit
  • At least 07 years experience in the same position in retail bank or in risk/Audit team
  • Knowledge about operation risk management in international and local environment and strong understanding of VIB systems and policy
  • Strong on information gathering, analysis and reporting
  • Strong management skill
  • Good interpersonal and communication skills
  • Fluent speaking and writing English

Địa chỉ văn phòng

16 Phan Chu Trinh, Hanoi, quận Hoàn Kiếm, Vietnam
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