Ecommerce Executive

Việc làm đã hết hạn

Overview Of Duty

  • Carry out sales plan and achieve monthly target.
  • Manage room occupancy and suggest room rates depending on every period in order to maximize revenue.
  • Use Extranet to manage information, room rates, allotment, promotion …of OTAs and ensure rates parity among OTAs.
  • Search and analyze competitors and market.
  • Report to DOS

Job Descriptions

  • Check room occupancy regularly and be responsible for closing/ opening allotment at 2 hotels LCC & LCR toward all B2B & B2C partners.
  • Brief report about Occ, Rev, ADR in hand of the current month & the next month of 2 hotels and send information to sales team.
  • Update regularly room rates of competitors and market status and report to DOS.
  • Suggest promotion and room rates according with hotel’s room occupancy & every period in order to maximize revenue of 2 hotels.
  • Be responsible for adjusting promotion, room rates, allotment on OTAs’ website and ensure rates parity among them.
  • Work with Corp & Leisure managers in order to fix room rates and avoid conflicting rates of 3 segments.
  • Work directly with related departments in hotel ( such as: reservation, FO, accountant…) to solve problems regarding pick up, booking, commission, invoice, service…
  • Check and reply email, telephone of customers and partners in order to respond their queries, provide information, amend booking…
  • Work directly with partners about room rates, contracts, hotel information, new promotion, campaign or any problems about booking…
  • Handle over booked: forecast which days hotel can receive over bookings, contact with hotels in the same location and have plan to move guets.
  • Read guest’s comments on websites and send to hotel management to find out a way to surmount if having any bad comments.
  • Regularly check information uploaded on website of OTAs to make sure all information displayed is correct; besides update new information and images if have any.
  • Search and develop new markets, suggest to Dos to contract with new company if they are potential and bring business effects for hotels.
  • Do other duties following Dos’s request.

Job Requirements

  • 1 or 2-year experience in a similar position.
  • Extremely high spirit of Customer Service.
  • Computer skills: Proficient in Microsoft Office.
  • English: Good communication skills.

Cảm ơn bạn đã đăng ký, hệ thống sẽ gởi email thường xuyên cho bạn.

Tự tin chiến thắng
mọi cuộc phỏng vấn!

Thư viện câu hỏi phỏng vấn đa dạng với nội dung được góp ý bởi các chuyên gia nhân sự hàng đầu.


Gửi video trả lời phỏng vấn của bạn để nhận được những lời khuyên hữu ích
từ chuyên gia.

Hãy cài đặt ứng dụng ngay hôm nay!