Educational Consultant

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Job Description

  • Efficient & high quality implementation of sales and customer care at the centre.
    • ECs are responsible for sales of an area given by CMs and for customer care to all internal and external customers.
  • Reporting
    • At all time ECs should know and be able to report on all aspects of the responsible areas related to sales and customer service efficient and high quality operations.
  • Communication
    • Communicate well with other ECs and staff from other departments in the centre including teachers, EFL admin staff, tea ladies, security guards and etc.
  • Continuous Improvement
    • Identify  opportunities  to  develop,  improve  and  add  value  to  Apollo’s  Centre
    • Operations in line with the strategic goals of their centre(s) and the organization.
  • Centre and Customer Relations (CR) Support
    • Supporting  the  overall operation  of  your  centre  and  the  activities  of  the  CR department.
  • Other duties assigned by the Centre Manager.

Job Requirements

  • Vietnamese national.
  • Holder of Bachelor’s degree
  • Be proactive, interpersonal, detail-oriented.
  • At least one year experience in the same position
  • Excellent written and verbal communication skills, both in English and Vietnamese
  • Proven selling and persuasive skill.
    Computer literacy – MS office applications (Word, Excel, PowerPoint, Outlook)

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