Executive, Data Analysis and Client Service – Qualitative

Việc làm đã hết hạn
  • Shift:  Day
  • Travel:  Yes, 15 % of the Time

Job Descriptions

Manage a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the company’s financial objectives and other operational performance indicators

Client Servicing

  • Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
  • Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
  • Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
  • Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
  • Ensure the implementation of Client Management Process for the assigned accounts and be able to add value to those key clients

Financial Management

  • Achieve revenue, profitability, quality, speed of delivery and productivity targets as assigned
  • Ensure continuous market scoping initiatives and release of business proposals to targeted client are pursued to ensure adequate supply of business prospects are in the pipeline
  • Contribute to overall team plan by generating revenue and/or cost savings ideas

Functional / Technical

  • Maintain an accurate and up-to-date knowledge on research techniques and applications
  • Provide value-added analyses and respond to special requests
  • Manage data quality issues by overseeing data inquiry process
  • Recommend improvements in work processes within area of responsibility

Job Requirements

  •  BA / BS Required
  • At least 3 years of working experience as Quality research/Market analyst/Account Executive in Market research/FMCG/Advertisement agencies, experience in organizing the focus group, team management
  • Good interpersonal skills, analysis skill, moderator skill;
  • Good ability to understand people’s psychology;
  • Enjoy interaction with different people;
  • Excellent in handling multi tasks, good ability to work under high pressure;
  • English is required , fluent in speaking and writing
  • Teamwork

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