Food & Beverage Supervisor

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Job Descriptions

  • In the absence of a Manager, conduct shift briefings to ensure hotel activities and operational requirements are known
  • Supervise functions
  • Supervise outlet service to maintain high standards
  • Endeavour to resolve all complaints during shift and log all complaints in log book for further follow up
  • Supervise cash handling and banking procedures
  • Prepare daily banking and cash flow reports
  • Establish and instruct staff in cash security procedures
  • Deal with irregular payments
  • Supervise the maintenance of service equipment
  • Monitor standards of guest facilities and services
  • Control stock and monitor security procedures
  • Assist with menu and wine list creation
  • Prepare and deliver training
  • Work with Superior on manpower planning and management needs
  • Work with Superior in the preparation and management of the Department’s budget

Job Requirements

Required Skills

  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
  • Problem solving and training abilities.

Qualifications

Diploma in Hotel Management, Food & Beverage, or related field.

Experience

1-2 years related experience or an equivalent combination of education and experience. Supervisory experience preferred.

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