Applicants should have a cheerful disposition, dependable, meticulous, flexible on job scope, punctual in attendance & reporting. You will operate with the highest levels of integrity and as the face of American Chiropractic Clinic; you will be a passionate member of our dynamic team.
- Greet patients in a professional manner at their arrival & on the telephone.
- Organizing & scheduling appointments;
- Updating & filling out patient’s medical file;
- Work closely with team members to ensure the arrangement & cleanliness at the lobby & reception area meet the management’s standard.
- Handles cashier’s works when assigned.
- Provide support to patients’ requests of documents relating to treatment.
- Attract potential patients by answering inquiries of services on site, via phone or email.
- Process messages from patients to doctor’s assistant to doctors;
- Conduct follow-up phone calls with new patients & when patients do not follow through with the prescribed treatment plan.
- Ability to maintain effective & organized systems to ensure timely patient flow.
- Ad-hoc tasks given by immediate supervisor.
- Degree in the relevant field is preferred;
- Minimum 1 to 2 years of relevant working experience;
- Excellent customer service with good communication & interpersonal skills;
- Good problem solving skills & the ability to handle conflicts;
- Ability to work well under pressure & willing to work in shifts & overtime;
- Must be a team player with positive attitude, showing empathy, proactive, flexible, energetic & adaptive to change;
- Able to handle patient’s confidential information in a professional manner;
- Strong organizational & planning skills;
- Proficient in MS Office and patient management software;
- Excellent command of Vietnamese & English, written & spoken.
- Added advantage for applicant with 3rd language spoken (Chinese, Japanese, French, or Korean)
- Degree: Bachelor
- Age: Unlimited
- Gender: Female
- Job type : Permanent
- Probationary period: 2 months
- Training opportunities: Basic medical knowledge will be provided
- Colleagues: Young & dynamic team
- Daily Lunch provided for
- Staff activities
- 13th month
- Free Chiropractic treatment