Job Descriptions

  • Graciously greets guests upon their arrival
  • Introduce restaurant menu, special offer
  • Escorts guest to their seats, provides menus to guests, and informs them of the name of their server
  • Maintains an accurate, fair, and up to date waitlist and seating chart. Informs guests when their table is ready
  • Answer phone call
  • Takes and manages reservations in restaurants that allow reservations
  • Balance the customer flow among the service stations, taking into account requests for a particular table or server, depending on availability
  • Use a computerized seating chart
  • Others tasks as assigned from Restaurant Management

Job Requirements

  • Diploma or Degree in Hospitality Management or related field
  • Good of listened and spoken English, and other language are advantaged
  • Good personality and positive interpersonal skills
  • Active listening and effective communication competencies
  • Be able to work well under pressure
  • Sense of urgency
  • Guest oriented and service minded
  • Be available to work at weekend, holidays, shift…
  • Good appearance and grooming standard
  • Willing to learn
  • No experience is required

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