Market Specialist Community Operations, Vietnamese

Việc làm đã hết hạn

Job Descriptions

  • Investigate and resolve issues that are reported on Facebook such as requests for account support and reports of potentially abusive content
  • Respond to user inquiries with high quality, speed, empathy and accuracy
  • Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users in the Vietnamese market
  • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
  • Use your problem solving skills to resolve large and complex business problems

Job Requirements

  • Bachelors degree and/or masters or equivalent experience
  • Passion for supporting the Facebook community
  • Self-starting, intellectually curious and creative individual comfortable operating in a fast paced, ever changing environment
  • Strategic thinker with strong analytical and creative problem-solving skills
  • Fluency in written and Vietnamese and English are essential
  • Excellent written and verbal communication skills
  • Avid Facebook user, a passion for the product and ensuring an excellent user experience
  • Prior experience in Excel and SQL are a plus

Yeah!
Cảm ơn bạn đã đăng ký, hệ thống sẽ gởi email thường xuyên cho bạn.

Tự tin chiến thắng
mọi cuộc phỏng vấn!

Thư viện câu hỏi phỏng vấn đa dạng với nội dung được góp ý bởi các chuyên gia nhân sự hàng đầu.

 

Gửi video trả lời phỏng vấn của bạn để nhận được những lời khuyên hữu ích
từ chuyên gia.

Hãy cài đặt ứng dụng ngay hôm nay!