Job Descriptions

  • Manage and maintain the Monitoring Systems, which display the status of client’s networks, systems, facilities, and operations;
  • Faults handling and escalation: detect issues then identify which responding to faults on the systems and networks, follow-up through to resolution;
  • Reports regarding client daily activities and progress completely and accurately;
  • Recognizes potential emergency situations, analyzes situations and develops the way to deal with such situations
  • Sharing the rotation shifts within the team 247

Job Requirements

  • English TOEIC 650 or equivalent. French is a plus;
  • Works in a busy team, and to deal with a wide range of unexpected issues;
  • Ability to prioritize and respond or escalate accordingly;
  • Knowledge on IT culture is a big plus.


  • Annual salary reviewed based on performance;
  • Health insurance;
  • Investment in training, and international certification;
  • 12 days annual leave;
  • Annual bonus dependent upon team performance;

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