Onboarding Specialist

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Job Description

  • Help with onboarding drivers onto the Uber system;
  • Review, maintain and organize driver documentation;
  • Find resolutions to driver issues and questions;
  • Respond to support issues both in-person and over email promptly;
  • Work closely with the driver operations and community operations teams to streamline process

Job Requirements

  • Ability to work with very sensitive information and operate well, independently;
  • Detail oriented – zero-tolerance for error;
  • Strong communication skills and ability to interact with internal and external partners;
  • Superior organizational skills and great follow through on tasks;
  • Positive attitude, team oriented, and a self-starter;
  • An interest in and passion for Uber.


  • Sharp, motivated co-workers in a fun office environment.
  • Being part of the global Uber brand and our whole network
  • Working closely with the Uber core team, which offers great opportunities for independent personal and professional development
  • Free Uber rides by Uber credit every month and compensation is included

*Email’s subject should follow the order: “Name_Onboarding Specialist”.

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