- Conduct Orienting First Lessons and other Academic Classes.
- On-ground Customer Support.
- Coaching and giving Study Advise.
- Manage student progress.
- Deliver soft and hard Service KPIs.
- Bachelor Degree – English Related majors preferred.
- Passion for education.
- Fresh and open – minded. Willing to go up and beyond to achieve your goal.
- English Proficiency.
- Teaching background preferred – NOT a must.
- Strong customer focus mindset. Having experience in Customer Service Sector is a huge plus.