Receptionist cum Admin Officer

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Job Descriptions

JOB PURPOSE

Providing office administrative services by effectively implementing and monitoring the administration procedures & policies to ensure efficient daily office service operation.

KEY RESPONSIBILITIES

  • Handle all incoming calls in professional manner or taken notes appropriately.
  • Produce call report and update telephone list in the office monthly.
  • Warmly welcome and guide guests thoughtfully.
  • Issue and collect fully visitor access card for guest visit company.
  • Manage in-coming and out-going documents effectively to ensure proper distribution
  • Manage office facilities booking (meeting rooms and other facilities)
  • Support other departments in welcoming guests or in organizing staff events, etc. as necessary.
  • Control and purchase related office supplies including stationery, water, flower, refreshment for pantry, etc…
  • Handle customers complaints and follow up to solve the problem if necessary.
  • Negotiate service contracts with vendors and handle arising issues during contract execution (if assigned)
  • Book  air-ticket and accommodation for staffs and visitors
  • Monitor minor office repairs such as light change, chair fixing…
  • Make monthly administrative reports on stationery, flower, air ticket and petty cash
  • To assist other colleagues and carry out tasks appointed by direct supervisor or department head for achieving the setting goals of the team and the Company.
  • Perform other task as appropriate within competence as assigned by supervisor from time to time.

ACCOUNTIBILITIES

  • Ensure to provide an efficient and high quality telephone servicing to enhance customer experience.
  • Ensure reception area clean and tiny all the time.
  • Ensure the office access card to be issued to all guest visit the company.
  • Ensure the services are strictly complied with company’s procedure & regulation.

Job Requirements

KNOWLEDGE AND SKILLSET

  • Mandatory
  • Customer service & Communication skills
  • Basic office software as Word, Excel, Power point…
  • Good English

Job’s attributes

  • Service mindset
  • Resilience

Yeah!
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