Working place: Floor 10, Charmvit Building, 117 Trần Duy Hưng, Cầu Giấy, HN
- Coordination with Space Control & Sales for booking orientation & handle reservation
- Working with agents to ensure shipments are checked in warehouse in “ready for carriage” condition.
- Compliance with Principle’ Manual & circulars to ensure cargo bookings are in line with regulation, policies.
- AWB stock control.
- Arrange Cargo Loading Plan for flights and coordination with Operation team.
- Help desk information (outgoing & incoming cargo)
- Handle claim, solve irregularity (both outgoing & incoming).
- Reservation handling/confirmation to customer.
- Helpdesk information.
- Other misc duties
- Channel of report: to Space Control & Sales Supervisor. Critical issues are escalated to Cargo Manager.
- Female only
- College graduation with background knowledge on import export, customs, international payment or relevant subjects.
- At least 01 year experience in logistics and transportation industry (Customer service, sales, etc).
- Good command of English in both speaking and writing skills.