Senior Business Analyst

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Job Description

  • Allow businesses to improve internal communications by our enterprise social network (employee community).
  • Manage businesses online presence to make an impact in chosen marketplace and develop a complex marketing strategy based on online consumer insight (Social media).
  • Work on product team to develop new products on social network platforms:
    • Estimate the working time
    • Analyze feature list, have to research the product trends and products from other competitors
    • Draw mockup for the product
    • Draw some diagram (workflow diagram, state chart, use case diagram, etc) if need
    • Work closely with designer to finalize the mockup and design
    • Work closely with development team to transfer ideas, get feedback of other members
    • Review the product before release
    • Prepare some materials for product before release: posting, blog, announcement, take screenshots, FAQs
    • Support tickets to answer customers about product’s requirement if need
  • 2. Work on customization team to finish projects based on requirements from our customers
    • Discuss with client to gather the requirements
    • Break requirements into phases, discuss with PM to have the plan for project
    • Write feature list, draw mock up if need
    • Create specification
    • Work closely with developer to transfer ideas, get feedback of other members
    • Work closely with clients to get new requirements if any
    • Assist PM on requirement sign off process
  • 3. Lead the BA team
    • Training and coaching new members
    • Receive BA plans from Product Managers and set priority for all products
    • Assign tasks to team members, review the results

Job Requirements

  • At least 02 years experience in BA role
  • English: Fluent English to be able to communicate directly with customers
  • Obtaining IT knowledge-base
  • Have knowledge about social network (such as Facebook, Google+, Twitter)
  • General understanding and experience of business processes as well as an interest to understand a broad range of business models and needs
  • Have a proactive, can do attitude
  • Soft skill: communication, logical thinking, analytical, problem solving, decision-making, negotiation and persuasion skill
  • Experience on leading a BA team is a plus
  • Send CV & Cover Letter in English


  • Work on professional social network environment
  • Have ability to lead BA team
  • Join to the full process to build product. Know deeply about how to make a good product, how to research product’s trend
  • Have a chance to study all features of a popular social network platform
  • Work directly with customers all over the world
  • Additional company benefit:

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