Service Officers (SOs) are integral to both the Service and Sales teams.

  • In Service: SOs share the responsibility for the educational success of the students who study at the Wall Street English Center.
  • In Sales: SOs are the face of the Wall Street English Center as they are the first and last contact point for new clients and students. Making a good impression is essential to the Sales Team’s success.

Job Descriptions

  • Welcome customers and answer customer calls before sending information to the EC Consultant.
  • Be the first and reliable contact point for students and customers
  • Manage students’ schedules and appointments effectively – Provide assessment and counseling to students
  • Keep track of students progress
  • Bring customers the best service
  • Create a fun learning environment for learners
  • In charge of other office jobs

Job Requirements

  • Vietnamese nationality, aged between 20–27 years
  • Bachelor’s degree (preferably in Hospitality or Hotel Management)
  • Demonstrated intermediate fluency in English (TOEIC score 650+ recommended)
  • Energetic, friendly, and loves to speak English
  • Willing to work with flexible schedule including nights and weekends
  • Passionate about delivering excellent customer service with a smile
  • Ability to work long hours on their feet while maintaining an excellent attitude
  • Location: WALL STREET ENGLISH Parkson Hung Vuong, 126 Hong Bang Street, Ward 12, District 5


  • Competitive salary
  • Generous bonus scheme
  • Medical insurance
  • Paid annual leave
  • Free unlimited access to the Wall Street English Courses (2,000+ USD value)
  • Paid professional training and development in sales, service, and coaching
  • Clear opportunities for promotion and career development
  • Team-building events sponsored by Wall Street EnglishProfessional, fun and exciting work environment

* Please send your English CV (including your latest 3 x 4 profile picture) and cover letter.

Địa chỉ văn phòng

126 Hồng Bàng, phường 12, District 5, Ho Chi Minh, Vietnam
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