Services and Business Development Supervisor

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Job Descriptions

  • Compile a feasible and effective action plan to achieve monthly/quarterly/yearly targets set.
  • Maintain and optimize current services via closely observing performance at store level.
  • Develop more new services both effectively and efficiently via market intelligence, Supplier network and coordinating with all related Departments such as Operations, Finance, IT, Training, etc.
  • Coordinate with Operations to perform store by store performance analysis to improve or fix any issues.
  • Update all related parties about regulations/process/requirements/reports of both current and new opening services when appropriate.
  • Ensure best visibility of services in/outside stores by sufficient POSM and online by regular posting.
  • Execute regular retail audit to check, coach and fix if any issues to make better acknowledgment of store staff.
  • Perform market visits (on/offline) to better understand customers’ behaviors or competitive intelligence.
  • Conduct regular training to CSR/SM/AM and update training kit on Service Manual.
  • Report to Line Manager about current performance along with initiatives and plan to achieve over-expected result on weekly/monthly/quarterly/yearly basis.
  • Take on some of the manager’s responsibilities such as making decisions and delegating work to others in the manager’s absence or when assigned.
  • Ad hoc jobs: when necessarily such as carrying out specific projects and research to develop new effective services for customers.

Job Requirements

  • College or University graduated, preferred in Economics, Business Administration, Marketing and Sales.
    Overseas study will be an advantage.
  • At least 2 years working experience in Sales & Marketing, Operations and Business Development.
    Working in retail industry, esp. CVS will be an advantage.
  • Good at Vietnamese/English listening, speaking, reading and writing.
  • Excellent in spoken and written Vietnamese and English
  • Computer Skills: MS Office (Word, Excel, Power Point, Outlook), Email writing, Internet surfing.
    Highly technology-friendly and be trendy will be an advantage.
  • Communication/Presentation/Negotiation Skills.
  • People/Interpersonal Skills.
  • Good at details and precision.
  • Able to work independently with less supervision as well as work in harmony in group with teamwork spirit.
  • Willing to travel.

Application instructions

  • Click APPLY NOW
  • Or submit your CV and Cover letter at website: circlek.com.vn

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