Job Descriptions


  • Welcome new comer. Ensure that employees complete the necessary document. Ensure the well preparation for new comer are ready before on-board date.
  • Ensure all new comer briefed about company policy, restaurant rules, service procedure, employee benefit, employee responsibilities, job description…
  • Ensures all guests are seated and served in a timely fashion and staff consistently demonstrates warm, friendly, efficient and courteous guest service.
  • Consistently provides thorough training for service staff and establishes accountability for maintaining the highest service standards.
  • Ensures fine dining techniques are practiced at all times within the restaurant.
  • In-charge all kind of training in the restaurant with include: Section training, on-the job training. Co-odinate with HR dept for HR general training etc.
  • Updating staff training book.
  • In-charge duty roaster, attendant record and leave.

Shift operations:

  • Works effectively with the F&B Manager to provide overall management and maintenance of service levels for the assigned restaurant.
  • Directing and delegating tasks and giving instructions to the team during the shifts.
  • Checking preparations before and during the shift.
  • Ensuring the progress and delivery of tasks and making sure quality standards are met in doing so..
  • Respond to guest complains and questions in a timely manner.
  • Working together with other departments to supervise all tasks to be done in an efficient and timely manner.
  • Keeping the supplies and stock up to requirements, including advising the restaurant manager on the required materials.
  • Working along in the shifts, being knowledgeable about all products to answer the questions of both guests and staff.
  • Working together with the entire F&B management on new ideas and improvements for the department.
  • Checking bills, tables progress, preparations, waiting time for food and bevearge to prevent mistakes.
  • Supervising the restaurant clean up and closing procedures.
  • Doing proper shift handovers to inform colleagues about what happened in the shift and what is important for the rest of the day/week.
  • Ensure that menus are handled properly and replace damaged or outdated materials.
  • Networks with other departments as necessary to ensure effective operation of the restaurant.
  • Monitors and enforces compliance with all departmental procedures and controls.
  • Ensures proper sanitation procedures are in place and maintained at established levels.
  • Ensures all equipment, furniture and fixtures are maintained in clean, working order.
  • Performs regular administrative tasks including:  Register and safe audits, deposit of company funds, proper accounting of restaurant funds, reporting of all guest and employee accidents.

Job Requirements

  • Barchelor degree in Hospitality Managerment or equivalent required
  • Four years’ fine dining experience, with a minimum of two years’ supervisory experience
  • Excellent customer relation skills
  • Demonstrated knowledge of tableside service and specialized tableside preparations in high class standard
  • Ability to maintain bar operations
  • Pre-opening experience is a plus
  • Guest oriented and service minded

Cảm ơn bạn đã đăng ký, hệ thống sẽ gởi email thường xuyên cho bạn.

Tự tin chiến thắng
mọi cuộc phỏng vấn!

Thư viện câu hỏi phỏng vấn đa dạng với nội dung được góp ý bởi các chuyên gia nhân sự hàng đầu.


Gửi video trả lời phỏng vấn của bạn để nhận được những lời khuyên hữu ích
từ chuyên gia.

Hãy cài đặt ứng dụng ngay hôm nay!