Training Centre Manager

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Job Descriptions

  • Propose the annual financial budgets including new sales, revenue, overhead costs and contributions;
  • Together with Academic Manager, propose the annual non-financial targets including: re-enrolment rate, lost teaching hours, CSS, etc
  • Propose plans and actions in order to achieve the approved annual budgets and targets.

Property management

  • Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe;
  • Maintain all facilities and equipment in proper conditions: clean, safe and workable;
  • Maintain ILA standards inside and outside the building: visual, billboard, posters, noticeboard;
  • Responsible for appropriate forecast and ordering of books and materials for centre use.

Human Resources

  • Recruit and select staff
  • Train and coach staff
  • Develop staff


  • Follow relevant regulations, code and law of the government;
  • Work with local authorities.


  • Follow the company policies, procedures, regulations, document and reporting systems
  • Maintain the company standards
  • Make sure staff follow the company policies, procedures, regulations, document & reporting systems and standards.
  • Academic involvement
  • Work with Academic Manager about the following for the purpose of bringing the best results to the company and the best services to relevant people: customers, teachers, TAs, staff.
  • Non-financial budgets
  • Scheduling
  • Teachers issues, if any
  • Events
  • Others where appropriate

Job Requirements

  • University graduate
  • At least 3 years experience at management level in a foreign invested company
  • Understanding of local and foreign educational systems
  • Strategy planning skills
  • Good management skills
  • Strong sales and customer service focus
  • Excellent organisational skills
  • Excellent interpersonal and communication skills
  • Good presentation and persuasive skills
  • Training, coaching and delegating skills
  • Fluent in both English and Vietnamese
  • Familiar with MS Office, Microsoft Project, etc
  • Manage more than 1 centre
  • Work on shift and/or weekend
  • Travel outside the city-centre

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